Last Updated: 23 June 2025
Welcome to FML Gems Island!
These Terms and Conditions outline the rules and regulations for the use of our website, accessible via https://thegemisland.lk, and the services and products provided by FML Gems Island.
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with any part of the terms, you may not access the Service.
1. Definitions
For the purposes of these Terms and Conditions:
- Company (referred to as “we”, “us” or “our”) refers to FML Gems Island.
- Service refers to the website and all associated services offered.
- Website means https://thegemisland.lk.
- Goods refers to the products offered for sale.
- Order means your request to purchase Goods from us.
- You means the individual accessing or using our Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.
2. Use of the Website
- You must be at least 18 years of age or have the consent of a legal guardian to use this website.
- You agree not to misuse the website or its content. Unauthorized access, distribution, or any unlawful activity is strictly prohibited.
- We reserve the right to terminate access to the Service at our discretion, without prior notice, for any reason.
3. Product Information & Pricing
- All product descriptions and prices are subject to change at any time without notice.
- We aim to ensure that all details on the website are accurate, but errors may occur. If we discover an error in your Order (including price or description), we will inform you as soon as possible and give you the option to reconfirm or cancel the Order.
4. Orders and Payments
- When placing an Order, you agree that all information provided is accurate and complete.
- Payment must be made at the time of placing the Order.
- We reserve the right to refuse or cancel any Order for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraud.
5. Returns and Refunds
Our Return and Refund Policy applies to all purchases made through our website.
You can find the full details here: Return & Refund Policy
In summary:
- You have the right to cancel your Order within 14 days of receipt.
- Goods must be unused, in original packaging, and not fall under non-returnable categories.
- You are responsible for return shipping costs.
- Refunds will be processed within 14 days of receiving the returned goods.
6. Privacy Policy
Our Privacy Policy governs how we collect, use, and disclose your information.
By using our website and Service, you consent to the practices outlined in our Privacy Policy.
7. Intellectual Property
All content on the website—including text, images, logos, and graphics is the property of FML Gems Island and is protected by intellectual property laws.
You may not reproduce, republish, or distribute content without prior written permission.
8. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the Service.
We do not guarantee that the website will be uninterrupted, secure, or free from errors or viruses.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to review these Terms periodically.
10. Contact Us
For any questions or concerns regarding these Terms, please contact us:
Email: thegemisland@gmail.com
Phone: +94 77 739 4244
Main Showroom: 264/B, Lewis Place, Negombo, Sri Lanka
Branch: #90/B/1, Porutota Road, Ethukala, Negombo, Sri Lanka
Working Hours: Monday – Saturday, 9 AM – 6 PM